Customer Support
Policies
Stay Connected
Join the Hearing Health Group Community
Subscribe for exclusive offers, hearing health tips, and the latest product updates delivered to your inbox.
This screening plays soft tones at seven pitches in each ear and maps your results on an audiogram — the same chart a hearing professional uses. For the most reliable result, four things help:
This tunes the test to your equipment. For the most accurate result by ear, headphones or earbuds let us test each side on its own.
Press play for a steady tone. Using your device's volume control, set it to a comfortable medium level — not loud. Then don't change your volume again for the rest of the test.
We'll play a tone and make it quieter and quieter. Tell us each time whether you can still hear it. This finds the softest sound you can detect and calibrates the whole test to your hearing.
Can you still hear the tone?
If you can't hear the very first tone at all, turn your volume up a little and press play again.
Make sure your left and right are not swapped. Press each button and confirm the sound comes from the matching ear.
Your age and sex let us compare your result against typical hearing for your group, the same way a clinic does.
Did you hear the tone?
Answer only when you're sure. If a tone is too faint to be certain, choose No.
If you already have a recent hearing test, send us a file or a photo of it. Our specialists will review your results and recommend the right device for your specific hearing profile — at no charge.
Opens your email with our address ready — just attach a file or photo and send.
Let's get started
Enter your name and email to start chatting.
Enter a valid name and email to continue.